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Please carefully read the Terms and Conditions before you enrol. Terms and Conditions1. COURSES1.1 Students may only enrol for a course if they accept AIL Madrid’s Terms and Conditions. 1.2 Intensive classes in the current week cannot be rearranged. 1.3 Individual classes and evening classes can be rescheduled in the event that the Administration Department is informed in writing (email) 24 hours (or one working day) before the scheduled time of the class. If less than 24 hours notice is given, the class cannot be subsequently made up. 1.4 Class schedules are subject to change. 1.5 In case of errors with the online fee calculator, AIL Madrid will confirm the price offered within 2 working days of an online booking. 1.6 The school is closed on public holidays and in general classes are not made up. If two public holidays fall in the same week, then classes from one day will be made up. For a list of the 2010 public holidays, please see below. 1.7 If your level of Spanish is unsuitable for the course you have booked, AIL Madrid reserve the right to move you to a more suitable course. 1.8 If you have come to AIL Madrid through an agent, their terms and conditions may apply to you; AIL Madrid reserve the right to apply our terms. 1.9 Travel costs, food and drink, examination fees and entrance charges levied by third parties (museums etc) are not included in the course price. 1.10 In the exceptional case that there is only 1 student enrolled on a course of a certain level, the number of classes will be reduced to 40% of the published number and 80% in the case of 2 students. 2. ACCOMMODATION2.1 Spanish host family, student residence and shared flat accommodation is booked from the day before your course starts to the day after it ends. If you would like to arrive earlier or leave later we will try to arrange this but may have to offer you an alternative such as a hotel for the extra nights. 2.2 The student will be charged for the replacement of broken items due to either negligence or by intention. If there is damage and no one is directly responsible, we will divide the cost of repairs among all the students in the flat or residence. 2.3 In the case of a serious disciplinary offence, repeated bad behavior, the student will be expelled from the accommodation contracted with AIL Madrid without the right to any refund. 2.4 If a student decides that he/she wants to postpone or take a break from any program the accommodation is not cancelable under any circumstances. 2.5 AIL Madrid reserves the right to change students' accommodations at any time. 2.6 A damage deposit of 60€ is required for stays in shared flats. The damage deposit is due on your first day at school and should be paid by debit/credit card. The guarantee is refunded to your debit/credit card on departure once AIL Madrid have received the keys and your room has been satisfactorily inspected*. Please note part or all of the guarantee may be retained if:
2.7 Student Residence Booking Confirmation Deposit: In order to reserve your place in the student residence a deposit of one month is required and should be paid at the time of making your booking. On arrival at AIL Madrid, the Booking Confirmation Deposit converts into a Guarantee. This will be returned in a period of less than 7 days following your departure in the same form as it was paid. 2.8 For registrations received a week or less prior to the beginning of a course, AIL Madrid cannot guarantee the type of accommodation desired and requested by the student. 3. STUDENT VISAS3.1 Once AIL Madrid has received the required upfront payment, the invitation letter (certifying enrolment) will be sent to the address given by the student. If the student requires to get the confirmation letter sent by a courier (such as UPS), student will have to pay for these costs in advance. 3.2 The invitation letter (certifying enrolment) can ONLY be issued by the school when the enrolment form has been received and the upfront payment has been made for either €600 or half the course and accommodation fees (whichever is greater). 4. INSURANCE4.1 Medical: European Union nationals are insured through the state insurance fund against accident and illness. Before travelling you should apply for the European Health Insurance Card (EHIC) from your local health insurance office. Non-European Community nationals should have an international health insurance policy that is valid for Spain. 4.2 Personal liability insurance: AIL Madrid strongly advises all students to ensure that they have adequate personal liability insurance (to cover you in the event of a claim made against you) and require all students staying with Spanish host families or in shared flats to be covered. 4.3 Civil Liability: AIL Madrid has an accident and civil liability insurance policy that covers possible incidents or minor accidents that may occur at the School. 4.4 Personal Property: No liability is accepted by AIL Madrid for loss or damage to property either in AIL Madrid or its accommodations. 5. PROTECTION OF PERSONAL DATAIn compliance with Spanish Law 15/1999, December 13, regarding the protection of personal data, AIL Madrid would like to inform you that your personal details within these general conditions will be stored in a database (whose liability and responsibility is Academia Internacional de Lenguas Madrid, S.L.), solely for the commercial and operative purposes of the company. By accepting these Terms and Conditions you give your consent to the above said treatment and for their use for the aforementioned purposes. You have the right to request that we inform you of your rights to access, correct and cancel such information within the established terms of the prevailing legislation, by writing to the address: Calle Núñez de Balboa 17 2D, 28001 Madrid – Spain. 6. ADMISSION OR EXPULSION6.1 AIL Madrid reserves the right to cancel the student’s place if on the day of their arrival they or their agency have not paid the total sum of the course, accommodation and other services contracted. 6.2 In the case of a serious disciplinary offence, repeated bad behavior or infringement of Spanish law, the student will be expelled from the school and accommodation contracted with AIL Madrid without the right to any refund. 6.3 In the case where damages are caused to third parties, all the expenses claimed from AIL Madrid that originate from the above-mentioned incident will be charged to the student, who will have no right to later claims. 7. CHANGES AND LAST-MINUTE RESERVATIONS7.1 €75 will be charged for administrative costs for changes to your confirmed reservation, before or after arrival. 7.2 For the confirmation of reservations made 2 weeks or less before arrival the total invoice must be paid in full at the time of enrolment.
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