Terms and Conditions

Course Deposit and Payment

A deposit of 200€ is required to confirm your reservation. Any deposit paid is taken off the total price of the course. Upon receipt of your deposit, AIL Madrid will send your enrolment details.
The remaining balance is payable in full on the first day of your course. This can be settled by cash, cheque drawn on a Spanish bank or by credit/debit card (subject to a 4% supplement). Alternatively the balance can be paid by bank transfer before arriving in Madrid. Any bank charges should be paid at your end.

For further details, see AIL Madrid Payment Methods.

You must pay for all your course fees, even if you arrive late.
Students enrolled on Gap Year, Living Spanish or University Preparation Courses for more than 12 weeks should only pay for the first 12 weeks of their fees.

Booking amendments, cancellations and postponements


Amendments can be made to course bookings without charge in the seven day period following your reservation. After seven days, any subsequent booking amendments will incur a charge of €25.
The deposit is non refundable, subject to Visa refusal (see below).  If you are unable to attend your Spanish course, you may postpone your booking for any time in the following six months.

Insurance

Personal liability insurance
We strongly advise all students to ensure that they have adequate personal liability insurance (to cover you in the event of a claim made against you) and require all students  staying with Spanish host families or in shared flats to be covered.

Medical insurance
European Union nationals are insured through the state insurance fund against accident and illness. Before travelling you should apply for the European Health Insurance Card (EHIC) from your local health insurance office.
Non-European Community nationals should have an international health insurance policy that is valid for Spain.

Travel insurance
AIL Madrid strongly recommends you to take out travel insurance.

Discounts

Group Discounts
To qualify for AIL Madrid’s 10% group discount off course fees your group has to consist of at least two persons. At least two members of your group must enrol within 7 days of each other's enrolment date.  At least two members of your group must be taking their course at the same time as each other. You must indicate the names of the members of your group on your enrolment form. At the time of enrolling, AIL Madrid will automatically apply the 10% discount to your invoice. In case of failing to follow the above described rules for getting a group discount, AIL Madrid will withdraw the discount and issue a revised invoice when you arrive in Madrid.

Promotional Offers
These are only valid if communicated to AIL Madrid at the time of completing your enrolment.

Accommodation

Spanish host family, student residence and shared flat accommodation is booked from the day before your course starts to the day after it ends. If you would like to arrive earlier or leave later we will try to arrange this but may have to offer you an alternative such as a hotel for the extra nights.

Enrolment fee:

This includes:
-  Spanish level test
-  Course workbook and materials
-  AIL Madrid Welcome pack
-  Welcome Lunch and Wine

*Note, the reduced enrolment fee for students on evening classes does not include the welcome lunch or welcome pack.

AIL Madrid Guarantees

Visa refusal
If you cancel because of visa refusal, AIL Madrid will refund any fees paid if you send us a copy of the visa refusal letter issued by the relevant Spanish Embassy or Consulate:
If you notify us of visa refusal:
- less than 14 days from the start of your course, we will retain your enrolment fee and one week’s accommodation if with a Spanish family or in a shared flat.
- less than 7 days from the start of your course, AIL Madrid retain the right to retain all amounts paid.

Price guarantee
If you find an equivalent Spanish course at a cheaper price offered by another leading Spanish language school in Madrid, we will happily make up the difference. Our price guarantee applies for a period of 7 days from the date of your enrolment. There are many factors to consider when comparing the merits of Spanish courses offered by different language schools. The AIL Madrid School Director will decide if a course offered by another language school is equivalent to an AIL Madrid course.

General

-  The school reserves the right to refuse admission to any student or to dismiss any student in the event of misconduct or unsatisfactory attendance or work, without refund of fees.
-  Travel, examination fees and the costs of social activities are not included in the price.
-  No liability is accepted by the school for loss or damage to property.
-  AIL Madrid may have to cancel or alter a course if unavoidable.  if we do so we will offer you an alternative Spanish course or a full refund.
-  If you are on a longer course, you may take a one week holiday break for each 12 weeks studied provided one week's notice is given. The student is required to inform the School Administration by email of the dates of absence. 
-  In case of errors with the online fee calculator, AIL Madrid will confirm the price offered within 2 working days of an online booking.
-  The school is closed on public holidays and in general classes are not made up.  If two public holidays fall in the same week, then classes from one day will be made up.
- Individual classes and evening classes can be cancelled  in the event that the Administration Department  is informed by telephone or in writing  24 hours (or one working day) before the scheduled time of the class. If less than 24 hours notice is given, the class cannot be subsequently made up.
-  If your level of Spanish is unsuitable for the course you have booked, AIL Madrid reserve the right to move you to a more suitable course.
-  If you have come to us through an agent, their terms and conditions may apply to you; AIL Madrid reserve the right to apply our terms.
-  If there is only one student enrolled on a group course the course will normally still take place, however it will have duration of half the group time, for example, a 4 hour group class would be reduced to 2 hours.